Chat Filter Fail

So I ran into a bug while playing Free Realms today. I contacted a staff member called a referee and got a prompt response. Below is them TRYING to help me out (I blocked out the name of the specific referee to be nice). All of the ### are words being hit by the filter.

If anyone can tell what he's saying behind the chat filter, that would be great. I guess they need to do some work on their filter!

For what it's worth, he later elaborated and helped me through the issue. But it gave me a really good laugh! :)